First Avenue Dental office in Knightdale, NC

Privacy Policy

Last updated: June 18, 2026

Overview

First Avenue Dental (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use and safeguard it, and the choices you have. By using our website, you agree to the practices described here.

This policy applies to information collected through this website. It does not govern protected health information created or maintained as part of your treatment, which is handled in accordance with our Notice of Privacy Practices and applicable law (see “Health Information” below).

Information We Collect

We may collect the following types of information:

  • Information you provide. Your name, email address, phone number, and any details you include when you submit a contact or appointment request form, request information, or otherwise communicate with us.
  • Automatically collected information. Your IP address, browser type, device information, pages viewed, and referring pages, collected through cookies and similar technologies when you visit our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and appointment requests;
  • Provide, maintain, and improve our website and services;
  • Communicate with you about your care, scheduling, and reminders;
  • Understand how visitors use our site so we can improve it; and
  • Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties.

Cookies & Analytics

Our website uses cookies and similar technologies to operate the site and to understand how it is used. We may use analytics services that collect information sent by your browser as part of a web page request. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the site may not function properly without them.

How We Share Information

We may share information with trusted service providers who perform functions on our behalf — such as website hosting, analytics, email delivery, and appointment management — and who are obligated to protect your information. We may also disclose information when required by law, to enforce our policies, or to protect the rights, safety, or property of our patients, staff, or others.

Third-Party Links

Our website may contain links to third-party sites, such as insurance carriers or financing partners. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any site you visit.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive health information through unsecured website forms or email.

Health Information

Protected health information that we collect in connection with your dental treatment is governed by our Notice of Privacy Practices and applicable federal and state law, not by this website Privacy Policy. To request a copy of our Notice of Privacy Practices, please contact our office.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the site. If you believe a child has provided us information through the website, please contact us so we can remove it.

Your Choices

You may request to access, correct, or delete the personal information you have provided through our website by contacting us using the details below. You may also opt out of non-essential communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

You can also use our contact page to send us a message.